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Getting paid: connecting Stripe

Wall Pass pays your share of every visit straight into your own Stripe account. Setting it up takes about ten minutes, once.

4 min read

In short

  • Account → Payouts → Connect Stripe account. About ten minutes, once.
  • Your share of every visit goes into your own Stripe account, automatically.
  • Refunds are pulled back the same way, so a refunded visit costs you nothing.

Wall Pass doesn't hold your money. Each visit is paid out to a Stripe account that belongs to your gym, with your bank details, your name on the account, your payout schedule. Wall Pass only ever sends money to it.

Where the money goes

Climber pays

From their Wall Pass balance

Wall Pass keeps its fee

The platform fee you agreed

Your Stripe account

Sent per visit, automatically

Your bank

On Stripe's payout schedule

  1. Step 1: Go to Account

    getwallpass.com/admin → Account in the sidebar → the Payouts section.

    The Payouts section of the Account page before Stripe is connected
    Before setup, Payouts shows a single Connect Stripe account button. Tap to enlarge.
    • 1One button. It hands you to Stripe and brings you back when you're done.

  2. Step 2: Press Connect Stripe account

    This hands you over to Stripe's own onboarding. You're not typing bank details into Wall Pass. We never see them.

  3. Step 3: Fill in Stripe's form

    Business details, the person legally responsible, and the bank account you want money in. Stripe asks for this to satisfy financial regulation, not because we asked them to. Have your EIN (or your SSN, if you're a sole proprietor) and your bank details ready.

  4. Step 4: Come back to Wall Pass

    Stripe returns you automatically. Payouts now says Connected, and an Open Stripe dashboard button appears. If you left Stripe's form before the end it still says Connected, so press Update account details to finish, or payouts won't arrive.

    The Payouts section showing a connected Stripe account
    Connected. From here on, payouts are automatic. Tap to enlarge.

How the money moves

Per visit, not per month
A transfer is sent as soon as each visit is paid for, at check-in, not batched at month end. Refunds are pulled back the same way.
Your share
The climber pays your walk-in price less 12%. Wall Pass keeps the platform fee agreed when you joined; the rest is transferred to you. The dashboard's Net revenue is what your gym earned after fees and refunds. Stripe shows what has actually been transferred.
When it hits the bank
That's Stripe's schedule, not ours. It's usually a couple of days. Change it in your Stripe dashboard.
Rental gear
Gear a climber adds to a visit is paid out the same way, on the same transfer schedule.

Video coming soon: How to set up Stripe, about 4 min.

Common questions

Can I use an existing Stripe account?

Wall Pass sets up a new Stripe account for your gym. If you already use Stripe, sign in with that login when Stripe asks, and it can fill in your business details for you.

A climber visited before I connected Stripe. Do I lose that money?

No. Tell us and we'll re-run the payout once your account is live.

Where do I see individual payouts?

Open Stripe dashboard from the Account page. Each visit's payout is listed there as a Wall Pass visit payout, and gear as a rental gear payout, with its amount and date.

Next in running your gymYour gym's settings, section by sectionEverything on the Gym screen, what climbers see of it, and which bits are worth your time.

Something here wrong, or missing? support@getwallpass.com