Terms of Use

Effective date: March 31, 2026.

Welcome to Wall Pass. These Terms of Use (“Terms”) govern your use of the Wall Pass web and mobile applications (“Service”) provided by Wall Pass, LLC (“we”, “us”, “our”). By accessing or using the Service, you agree to these Terms. If you do not agree, please do not use the Service.

Use of the Service

License: We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your personal, non-commercial use in accordance with these Terms.

Restrictions: You agree not to: use the Service for any illegal or unauthorized purpose; modify, adapt, or hack the Service or attempt to gain unauthorized access to our systems or networks; or reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

User content: You are responsible for any data, text, graphics, photos, profiles, links, or other content you post or display through the Service. You retain ownership of your content.

Intellectual Property

The Service and its original content, features, and functionality are owned by Wall Pass, LLC and are protected by copyright, trademark, and other intellectual property laws.

Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms. Please review it to understand how we collect, use, and disclose information about you.

Notifications and Email

By using the Service, you agree that we may send you transactional and service-related communications by email or push notification, including messages related to account activity, purchases, visits, gifts, low balance alerts, and pass expiration reminders.

You are responsible for maintaining accurate contact information and for managing your notification settings in the Service and on your devices. Delivery of push notifications depends on third-party providers, your device, network availability, and your operating system settings, and we do not guarantee that every message will be delivered or seen in real time.

If you opt in to marketing emails, you may withdraw that consent using the unsubscribe link in those emails or by updating your preferences where available. Opting out of marketing communications does not prevent us from sending transactional or account- related messages.

Disclaimer of Warranties

The Service is provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We cannot guarantee that the Service will be safe, secure, uninterrupted, or error-free, that defects will be corrected, or that the Service or the servers that make it available are free of viruses or other harmful components.

Limitation of Liability

In no event shall Wall Pass, LLC, its officers, directors, employees, or agents be liable to you for any direct, indirect, incidental, special, punitive, or consequential damages resulting from: errors, mistakes, or inaccuracies of content; personal injury or property damage from your access to or use of the Service; or any unauthorized access to or use of our servers and/or any personal information stored therein.

Changes to These Terms

We may modify or replace these Terms at any time. Unless otherwise required by law, we will notify you (for example through the Service) before changes take effect and give you an opportunity to review them. If you continue to use the Service, you will be bound by the updated Terms. If you do not agree, you can delete your account.

Governing Law

These Terms are governed by and construed in accordance with the laws of the state of Ohio.

Contact Us

Questions, concerns, or complaints: support@getwallpass.com